Front Office Clerk/Receptionist

*Hematology-Oncology Associates of Fredericksburg* *Front Desk Position Description* *Summary: *Responsible for greeting patients in a friendly and professional manner both in person and over the telephone and verifying and updating patient personal, financial, and insurance information.
Collecting payments and co-payments.
Scanning documents into the patient charts.
Maintain a safe, secure, and healthy work environment by complying with all legal regulations about the healthcare industry.
*Job Type: *Full time *Reports To: *Accounting Manager *Job Duties:* * Ability to listen effectively and express oneself in a clear and articulate manner * Ability to multitask, prioritize and schedule tasks * Ability to be flexible to meet changing demands and situations * Ability to interact with a diverse patient base * Ability to maintain confidentiality and adhere to all HIPAA regulations * Ability to work in a team-focused environment * Maintain professional communication both internally and externally * Duties: * Checking patients in for their appointments * Obtain/verify all patient demographic and insurance information (address, phone number, email address, emergency contact, and insurance) is correct in our system * Collect payments and co-payments * Answer telephone and transfer as needed * Maintain a neat work area * Scan documents into ONCO EMR * Communicate with doctors and clinical staff regarding patient care, as needed * Preferred Experience: * One to three years of medical office experience.
* High School Diploma or equivalent * Knowledge of medical terminology * Knowledge of computers and relevant software This is a general overview of the position and may require additional duties.
Job Type: Full-time Pay: $13.
00 - $17.
00 per hour Benefits: * 401(k) * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Experience: * Medical office: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: In person