*Title Description-* Information Systems Support Specialist I is the full performance technician level in the occupational group for Information Systems Support positions.
Employees are responsible for performing a variety of technical and administrative duties in the maintenance and operations of an agency’s information systems.
*General Work Tasks (Illustrative Only) –*
* Trouble shoots and repairs microcomputers and peripherals; troubleshoots and repairs laser jet, dot-matrix and ink jet printers;
* Determines repairs which can not be performed in house and must be sent to outside facilities;
* Reviews maintenance and new equipment invoices from vendors to determine accuracy for payment approval;
* Schedules and coordinates the delivery and installation of microcomputer hardware, software and peripheral equipment;
* Schedules and coordinates the delivery and installation of local area network equipment, communications equipment, and data communications wiring;
* Performs scheduled preventive maintenance for virus detection, disk de-fragmentation, cleaning, and equipment life expectancy determination;
* Performance tunes DOS and Windows based microcomputers;
* Maintains necessary records of repairs equipment and parts cost;
* Maintains master inventory of microcomputers and peripherals;
* Participates in the determination and adoption of County standards for microcomputers and peripherals;
* Reviews requests for purchases of microcomputer equipment and peripherals to insure compliance with County standards;
* Participates in departmental team work concept and performs other activities as required.
*Knowledge, Skills, and Abilities:*
*Knowledge- *Working knowledge of: microcomputer hardware, local area networking, DOS and Windows Operating Systems, and office automation software; inventory and distribution procedures; and operation, repair and installation of microcomputer equipment.
*Skills- *Skill in operating, repairing and installing microcomputer equipment.
*Abilities-* Demonstrated ability to: diagnose and repair microcomputers, printers, communications, and network equipment; work under minimal supervision; and maintain working relationships with users and vendors.
*Education and Experience-* High school diploma supplemented by technical training or college courses related to the installation, maintenance, and repair of microcomputers and related equipment OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
*Special Requirements- *All applicants are subject to employment verification and reference checks, verification of education, a DMV/driving record check, Central Registry check and criminal history check to evaluate for barrier crime as described in the Code of Virginia §63.
2-1719.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Job Type: Full-time
Pay: From $37,934.
00 per year
Benefits:
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
Ability to commute/relocate:
* Culpeper, VA 22701: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
* How knowledgeable are you in general administrative practices, policies, and procedures?
* How much experience do you possess working within a database system?
* Do you have a high school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities that are required for this position?
* Please describe your interpersonal, organizational and customer service skills.
* Do you have a valid Commonwealth of Virginia's driver's license or are you able to obtain one upon employment?
* Please describe your experience working as part of a team.
Please list which positions demonstrate this experience.
Work Location: In person
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