*Job Functions*
• Use the E.
C.
E.
T.
(Every Customer, Every Time) process with EVERY customer interaction
• Be “customer ready” whenever you are on the stage/sales floor
• Recommend related items when appropriate and executes S.
A.
L.
E.
S.
process
• Maintain awareness of all promotions and advertisements
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Greet every customer you make eye contact with, anywhere in the store
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses.
Protect all company assets and report any missing or damaged merchandise to your supervisor
• Advise store management of any pricing errors
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keys
• Ensure all shipments are packed out in its proper home and all overstock is away
• Partnering with store management, coach all store staff on inventory management best practices as they apply to each person’s job duties
• Partnering with store management help to train visual merchandiser(s) to maintain and update plan-o- grams throughout the store
• Review daily, W.
E.
A.
D.
(Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentation
• Monitor all store transfers and expedite all outstanding transfers
• Responsible for opening and closing the store and securing all store assets
• Process damaged and defective goods in a timely and accurate manner
• Protect company assets by following all loss prevention procedures; train staff on same
• Maintain an open and positive relationship with store management team
• Address all safety concerns immediately
• Update store management team about the progress of the store and staff on a regular basis
• Be a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costello’s Ace Hardware
• Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly
• Complete other duties as assigned
*Physical Requirements *
*Essential Physical Ability Frequency Requirement *
Walking Frequent Flat surfaces from point to point
Standing Constant All work performed on feet
Sitting None
Stooping Frequent To pick up cartons at floor level
Reaching Frequent To a height of 6 feet
Lifting Frequent Up to 60 lbs.
, up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork.
Pushing / Pulling Frequent Move hand jacks from place to place
Carrying Frequent Up to 50 lbs.
, up to 10 feet, occasionally more
Climbing In-frequent Stairs in storage rooms.
ladders
Vision Constant Read labels, recognize boxes, safety in working
Hearing Constant Safety signals
Job Types: Full-time, Part-time
Pay: $13.
00 - $15.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Ability to Commute:
* Colonial Beach, VA (Required)
Work Location: In person
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