Service Manager

Our own people say it.
.
.
Acento Real Estate Partners is officially a GREAT PLACE TO WORK! You can see it yourself before even applying.
.
.
Check us out! Headquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management and operating company specializing in value-driven investment management strategies and property management services.
Acento was founded in 2002 and is a dynamic, proactive, and innovative company that is a sought-after expert in the acquisition, redevelopment, and management of commercial assets.
Our mission is to provide best-in-class service to multi-family communities located in Hispanic Markets and in the Workforce Housing space.
Acento Real Estate Partners embrace diversity in our workforce, resident, and client base to help us strengthen our specialized business practices.
We are growing and have an immediate opportunity for a Service Manager in our property Carlyle Village - located in Fredericksburg, VA.
Main responsibilities: Responsible for the day-to-day maintenance operation of apartment community, by organizing, delegating and following up with work orders, providing support and instructing maintenance staff in performing duties as assigned ensuring the timely completion of the same.
Responsible for all maintenance operations including but not limited to HVAC, plumbing, painting, molding, appliances, carpentry, electrical repairs, Responsible for general as well as preventative maintenance repairs.
Ensuring that all maintenance activities in a facility are appropriately carried out.
Maintaining and upholding the quality and standards of an organization.
Keeping a record of all maintenance and service activities conducted and maintaining a cycle of the same, including filing purchase orders and other documentations for the procurement of spare and replacement parts.
Ensuring proper working shifts of employees.
Recruiting maintenance staff Provides support and instruction to all maintenance personnel to create a safe, efficient, quality organization, complying with all safety norms and regulations set by the industry.
Experience and skills: +5 years experience with HVAC, plumbing, painting, molding, appliances, carpentry, electrical repairs 5 years supervisory experience required Valid EPA/HVAC Universal certifications are highly desired Excellent customer service skills, leadership abilities and be a team player High level of professionalism in both manner and dress Excellent communication skills; ability to read, write and communicate effectively Knowledge in On Site, Excel, Outlook and Microsoft Teams We offer a competitive salary and employee benefits package which includes: $1,000 SIGN IN BONUS! (conditions apply) Medical, dental, and vision insurance with Employer-paid Health Reimbursement Account (HRA) Short and long-term disability insurance Life insurance 10 vacation days 7 sick days 11.
5 Paid holidays Employee Assistant Plan Referral program 401K Matching Eligible for quarterly bonus COVID-19 considerations: We follow all state + local guidelines and have implemented strict protocols in line with CDC recommendations.