Club Manager

_Pay Rate: $17/hour + Tips and season end bonus!_ _Are you ready for what’s next?_ _Come explore opportunities within Freedom Boat Club, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.
Freedom Boat Club offers a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
_ The Club Manager is a key role within Freedom Boat Club, as Club Managers ensure a positive member experience, oversee a fleet of vessels, and develop strong teams.
In addition to running daily logistics of the club location, the Club Manager is expected to perform all duties required of the Dock Staff.
This is a 30+ hours-per-week position, with availability on weekends and holidays required.
Responsibilities: * Hire, train and supervise all dock staff to ensure our members are safe and receive the highest level of service at all club locations.
* Develop weekly[AS1] dock staff schedule to maximize efficiency and review and approve payroll.
* Review and analyze member comments on a weekly basis and take appropriate action, as required.
* Ensure all best practices and standard operating procedures are followed as detailed in the dock manual, to ensure consistent service and safety are top priority.
* Maintain accurate fuel logs and ensure all vessels are fueled regularly.
* Create and execute a daily cleaning and maintenance schedule to ensure all vessels are maintained at the best possible condition.
* Submit work orders and parts and supply orders in Fleetio, the fleet software system, to ensure all needs are being addressed in a timely manner.
* Correspond with members on all dock related issues including but not limited to complaints, fuel disputes, vessel damage and miscellaneous dock charges.
* Investigate member misconduct and escalate all incident reports to your manager.
* Acquaint yourself with local marina managers and harbor masters and promote a positive working relationship in your marina.
* Become familiar with local waterways and popular boating destinations surrounding your club to provide informative and safety-related information to members and staff.
* Provide process improvement input and suggestions to your manager.
* Establish and maintain a positive, cooperative team culture at your club location and with your peers and colleagues.
Requirements: * High school degree * Must be at least 21 years old.
* Experience in and around boats is desirable.
* Prior management experience is preferred.
* Ability to maintain a calm, positive attitude during periods of high activity.
* Highly effective communication skills and friendly customer service is required.
* Must be a self-starter and capable of working unsupervised.
* Ability to perform minor boat maintenance (engine oil, drive oil, filters, bilge pump, etc.
) * Physical ability to - lift / carry up to 30 lbs.
- board and un-board boats dozens of times per day - clean boats often using handle mounted brush.
- kneel / stoop to clean interior of boat compartments.
* Vision adequate to read / manipulate handheld computer tablets.
Supplemental pay types: * Tips * End of season bonus _Next is Now!_ _We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job.
If your experience is close to what you see listed here, please still consider applying.
Diversity of experience and skills combined with passion is a key to innovation and inspiration.
Therefore, we encourage people from all backgrounds to apply to our positions.
Please let us know if you require accommodations during the interview process.
_ Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled EEO is The Law If you are ever unsure about what is being required of you during the application process or its source, please get in touch with HR at nancy.
dean@freedomboatclub.
com Job Types: Full-time, Part-time Pay: From $17.
00 per hour Expected hours: 20 – 40 per week Experience level: * 1 year Shift: * Day shift Weekly day range: * Weekends as needed Work Location: In person