Front Desk Agent

Front Desk Agent Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Assist guests with reservations, room changes, and other requests - Handle guest complaints or concerns with empathy and professionalism - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction Skills: - Excellent communication and interpersonal skills - Strong customer service orientation - Ability to multitask and prioritize tasks effectively - Proficient in using phone systems and computer software - Attention to detail and problem-solving abilities Hours: * 7am-3pm * 3pm-11pm We are seeking a reliable and friendly Front Desk Agent to join our team.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay.
If you have excellent communication skills, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays.
Previous experience in a similar role or the hospitality industry is preferred but not required.
If you are looking for an opportunity to be part of a dynamic team in the hospitality industry, apply now! Job Type: Full-time Pay: From $14.
00 per hour Expected hours: 32 – 40 per week Benefits: * Employee discount * Flexible schedule * Paid time off Schedule: * 8 hour shift * Day shift * Evening shift Work setting: * In-person Experience: * Hotel experience: 1 year (Preferred) Work Location: In person