This position is responsible for ensuring the quality, cleanliness, service, marketing and profitability of an single restaurant location.
Reports to:
Director of Operations
Director of Human Resources
Daily Responsibilities:
Communicates with on duty Associate and Assistant Managers operational issues concerning the quality of service, cleanliness, and efficient operations
Ensures the timeliness of financial and operational deadlines
Monitors the profitability of the restaurants operations and acts upon deficiencies
Identifies areas of need within the operation and corrects problems
Assists in the development of all managers and potential managers within the company to reamdy them and the company for future growth
Designated as a company spokesperson
Hosts monthly Associate and Assistant Manager meetings within their restaurant
Ensures all marketing responsibilities, deadlines and new programs are completed and in effect
Performs one inventory per month with an Associate Manager
Monitors the safety and security of the restaurant and its managers, and is the first contact on the Security System Provider Contact List.
Ensures the overall positive morale of the operations staff
Interviews every potential staff member within a multiple interview process
Monitors the completion of and adherence to staff training program
Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
All guest and staff members must be treated with dignity and respect
The following is a list of your job requirements.
Our hours of operation are 11:00 a.
m.
to 1:30 a.
m.
Monday through Sunday.
Shifts may start as early as 6:00 a.
m.
and could end as late as 4:00 a.
m.
All Employees are required to be available on Sundays on a rotating basis.
Monday availability is preferred
No visible piercings other than ears and nose.
Nose ring limited to a small stud in size.
No visible tattoos for service staff which are macabre, violent or distasteful in nature.
Adhere to all safety, sanitation, and administrative procedures
Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
Must be able to work in temperatures which could vary greatly from different sections of the restaurant
Prepared to conduct weekly cleaning and maintenance duties
Prepared and in your workplace at the scheduled time
Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
Answer questions guests have regarding our products or services
Comply with all state and federal law regarding serving alcohol
Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
Able to bend at the waist and lift items up to 50 lbs.
to waist level
Must be able to move items up to 30 lbs.
for distances of up to 25 feet.
Able to remain standing and active for an 8 to 12 hour shift.
This could include going up and down stairs
General Manager Dress Code:
It is the policy of the company that each employees dress, grooming, and personal hygiene should be appropriate to their work situation.
Managers are expected at all times to present a professional, businesslike image to guests, prospects, the public, and subordinates.
All management staff must dress in a manner that is consistent with the standards of a professional work environment and radical departures from the conventional dress, grooming or personal hygiene standards are not permitted.
Male Management Dress Code
Long or short sleeve collared dress shirt.
Shirt sleeves must be down and buttoned unless performing work in the kitchen or behind the bar
Dress pants with belt
Dress shoes with socks
No visible tattoos which are macabre, violent, or distasteful in nature.
No visible piercing other than in the ears and nose.
Nose ring limited to small stud in size.
Only one visible piece of jewelry other than a wristwatch or wedding ring.
Female Management Dress Code
Dress or dress pants or skirt with matching blouse
Closed toed dress shoes
No visible tattoos which are macabre, violent, or distasteful in nature.
No visible piercing other than in the ears and nose.
Nose ring limited to a small stud in size.
No T-shirts
No costume jewelry
Only one visible piece of jewelry other than a wristwatch or wedding ring.