Barista

*Position Overview:*We are seeking a friendly , customer-focused individual to join our team as a Barista.
This role is perfect for someone who possesses exceptional customer service skills, a passion for crafting high-quality beverages, and the ability to think critically in a fast-paced environment.
The ideal candidate should be happy, reliable, *outgoing*, and committed to creating a positive experience for our valued patrons.
*Responsibilities:* *Customer Service Excellence:*Greet and interact with customers in a friendly and approachable manner, creating a welcoming atmosphere.
Assist customers in selecting beverages and food items, providing detailed information about offerings.
Address customer inquiries, concerns, and feedback promptly and professionally.
Strive to exceed customer expectations by delivering personalized and attentive service.
*Barista Duties:*Prepare a variety of coffee, tea, and other beverages according to established recipes and standards.
Ensure consistency in beverage quality, taste, and presentation, adhering to company guidelines.
Operate espresso machines, grinders, and other equipment with precision and skill.
Maintain a clean and organized workspace, including routine cleaning of equipment and tools.
*Critical Thinking and Problem Solving:*Adapt to changing customer preferences and requirements, adjusting service and offerings accordingly.
Effectively handle unexpected situations, such as equipment malfunctions or high customer volume, while maintaining quality service.
*Reliability:*Adhere to assigned work schedules and be punctual for shifts.
Demonstrate a strong work ethic and dedication to the role's responsibilities.
*Outgoing Personality:*Engage with customers in a cheerful and upbeat manner, fostering a positive and enjoyable atmosphere.
Promote special offers, events, and loyalty programs to enhance customer engagement.
*Qualifications:* * Previous experience in customer service, particularly in a barista or food service role, is highly desirable.
* Proficiency in crafting a variety of coffee and tea beverages is a plus.
* Excellent communication skills with the ability to actively listen to customer needs and provide appropriate solutions.
* Strong critical thinking skills to make informed decisions during busy and high-pressure periods.
* Reliability in attendance and commitment to fulfilling assigned shifts.
* Outgoing and personable demeanor, with the ability to connect with customers on a personal level.
* Basic math skills for cash handling and order processing.
* Ability to stand for extended periods and lift moderately heavy objects (coffee bags, milk crates, etc.
).
* Knowledge of health and safety guidelines for food handling and sanitation.
*Perks and Benefits:* * Competitive compensation and tips.
* Opportunities for growth and advancement within the company.
* Employee discounts on products and offerings.
* Positive and collaborative work environment.
If you are an enthusiastic individual who thrives in a customer-centric environment, enjoys the art of coffee-making, and possesses the qualities of critical thinking, reliability, and an outgoing personality, we encourage you to apply for the position of Customer Service Barista.
Join our team and contribute to creating memorable experiences for our valued customers! Job Type: Part-time Pay: $12.
00 - $18.
00 per hour Benefits: * Employee discount * Flexible schedule * Paid training Restaurant type: * Bakery * Café * Coffee shop Shift: * Day shift * Morning shift Weekly day range: * Monday to Friday * Rotating weekends Experience: * Guest services: 1 year (Preferred) * Barista experience: 1 year (Preferred) Shift availability: * Day Shift (Required) Work Location: In person